Privacy Policy

Your trust and privacy are incredibly important to us, and we are committed to treating your personal information with the care and respect it deserves. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website. 

Illumination Oracle is committed to protecting your personal information. Illumination Oracle (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from  (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and payment information.
• Session Data: Information about your interactions with our website and services.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

2. How We Use Your Information

Your information is used for: The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

• Providing  and improving our services.
• Processing  payments and scheduling appointments.
• Sending relevant updates and promotional materials (if opted in).
• Complying with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers solely to facilitate our services (such as Square for payment processing) and only to the extent necessary.

4. Your Rights

You have the right to:

• Access,  update, or delete your personal information.
• Opt out  of marketing communications.
• Request  information on how your data is processed.

To exercise these rights, contact us at clarity@illuminationoracle.com

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and  Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click  on emails we send you, or interact with our Services or advertisements,  we, or third parties we work with, may automatically collect certain      information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. 

7. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Terms of Use  || Effective: January 1, 2022.

By accessing or using the services of Illumination Oracle ("Services"), you agree to these Terms of Use ("Terms"). If you do not agree, please refrain from using our Services. 

We are here to support you in a safe, respectful, and empowering space.

1. Services Overview

Illumination Oracle provides intuitive readings, energy healing, guided meditations, and related services. All Services are for personal insight purposes only.

2. User Responsibilities

• You must be 18 years or older to use our Services.
• You agree to provide accurate and complete information.
• You understand that our Services do not replace professional medical, psychological, legal, or financial advice.

3. Payment and Refunds

• Payment is required at the time of booking unless otherwise agreed.
• Refunds are at our sole discretion. 

4. Intellectual Property

All content provided by Illumination Oracle, including but not limited to text, graphics, and materials, is the intellectual property of Illumination Oracle and is protected by copyright law. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Limitations of Liability

To the maximum extent permitted by law, Illumination Oracle shall not be liable for any damages arising out of your use of the Services. All Services are provided "as is" without warranties of any kind.

6. Dispute Resolution

Any disputes arising from these Terms or your use of the Services will be governed by the laws of the State of Wisconsin. You agree to submit to the exclusive jurisdiction of the courts located in Milwaukee, Wisconsin.

7. Termination

We reserve the right to terminate or suspend your access to the Services at our discretion, without prior notice, for conduct that violates these Terms.

8. Changes to Terms

We may modify these Terms at any time. Updated Terms will be posted on our website with the effective date.

Contact Information: If you have questions about this Privacy Policy or Terms of Use, please contact us at clarity@illuminationoracle.com .

Thank you for trusting Illumination Oracle. We are dedicated to providing a safe, respectful, and empowering space for your spiritual journey. Your privacy and satisfaction are our top priorities, and we are here to support you every step of the way!